Qianchice ebike battery key lost solution

If you have lost the key to your e-bike battery, you don't have to worry too much, Qianchice ebike provides the service to configure the key. Below are the specific steps to deal with the problem of lost keys:

1. Take a picture of the code on top of the battery port: Please look carefully at the code on top of the battery port of your e-bike and take a picture of the code with your cell phone.

2. Contact customer service: Send the photo of the code to our customer service, they will arrange the production of the key for you according to the code you provided.

3. Wait for the delivery time: the production of the key needs some time, usually need 7-10 working days. Please be patient.

4. Shipment and Charges: After the keys are made, we will ship them to you from our warehouse in China. We will charge you for the production cost of the key and the shipping cost. Please contact our customer service to confirm the exact cost.

Please rest assured that we will take care of your lost key as soon as possible and make sure your e-bike works as it should. If you have any questions or need further assistance, please feel free to contact our customer service.